Refund and Returns Policy
At Buyandbuy, we strive to ensure the satisfaction of our customers. If you’re not entirely happy with your purchase, we’re here to help.
Returns
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Please note that you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Refunds
Once we receive your returned item, we will inspect it and notify you about the status of your refund. If your return is approved, we will initiate a refund to your original payment method. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same item, send us an email at [jesse@xiaoxiongcrafts.com] and we will provide you with the instructions on where to send the item.
Contact Us
If you have any questions about our Refund and Returns Policy, please contact us at [your email/phone number].
Please note that this Refund and Returns Policy may change, so review it periodically.